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10 POWERFUL COMMUNICATION TIPS YOU CAN USE WHEN TALKING WITH CLIENTS FACE TO FACE

  1. Maintain Positive Facial Expressions

  2. Use Positive Gestures

  3. Use Good Vocal Inflection

  4. Use a Confident Tone of Voice

  5. Use Fewer Filler Words

  6. Put Passion in Your Speech

  7. Present Only Professional Looking Material

  8. Use Eye Contact

  9. Use the Last Name of Your Client Often When Speaking (unless given permission to use the first name.)

  10. L I S T E N!

Rosemary (Rosie) Horner is a New Jersey based Trainer, presentation skills trainer and coach and professional inspirational high energy speaker. She is the author of The Olympian Woman, 59 Ways to Show Your Clients You Care, and 10 Openings and Closings I Dare You to Use in Your Next Presentation.. She is a member of Toastmasters International and Charter Member of New Jersey National Speakers Association, New
York Chapter of National Speakers Association and Professional Member of National Speakers Association.

We offer this article on a nonexclusive basis. You may reprint or repost this material as long as Rosie Horner's name and contact information is included.

Rosie Horner,
Horner Associates
www.rosiehorner.com

All Rights Reserved, Horner Associates, 2005